Services

proteccion al consumidor Cortez Berlanga

In the present it is possible to observe a constant increase of the suppliers of goods and services, which is due to the high demand of the Mexican society to meet their personal and business needs in the best way possible. Therefore, Cortez Berlanga & Asociados law firm legal helps to ensure equity, certainty, and legal security in relationships between suppliers and consumers.

For this reason, our law firm offers the following services in the area of consumer protection: - Legal advice to suppliers of goods and services for the correct fulfillment of the provisions laid down in the Federal law on Consumer Protection.

- Consultations for the drafting and registration of Standard Form Agreements of suppliers of goods and services.

- Preparation and handling of complaints and grievances.

- Support the in the development of conciliation or infringement procedures.

- Support in the case of closure of business.

- Consultations before the Commercial Bureau to obtain relevant information from providers of goods and services (complaints received, percentage of conciliation, claims, penalties, and registered contract of adhesion).

- Legal advice for the correct application of the Official Mexican Standards regarding mandatory commercial information (NOM, for their Spanish acronym).

- Legal advice and support in visits of verification of compliance with the Official Mexican Standards regarding commercial information (NOM).

- Challenging administrative resolutions and sanctions.

- Filing of administrative appeals against fines imposed by the Federal Agency for Consumer Protection.

- Filing of the procedure of annulment before the Federal Court of Fiscal and Administrative Justice against fines imposed by the Federal Agency for Consumer Protection.

- Filing of the Amparo resources before District Courts against fines imposed by the Federal Agency for Consumer Protection.